Businesses need to Backup Cloud Data

Businesses are more and more reliant on the cloud. Why wouldn’t they be? It’s flexible, cost effective and someone else’s problem when it’s not available – or is it? Below we’re going to discuss why it’s important businesses backup cloud data; and offer a few solutions that make it possible.

Why would you want to backup cloud data in the first place?

We know. We know. Your business has the majority of it’s workload in the cloud and it’s available anywhere, anytime 24/7. This means that there isn’t any need for a backup; as it’ll always be available. This is the first misconception that the cloud brings about. Just because your data is available all the time doesn’t mean that it doesn’t still need to be backed up.

The most common ways which cloud data can be lost are as follows:

1. User Error/Accidental Deletion

We’ve all been there. We’ve been working hard all day on an important document, spreadsheet, workflow and not reading a popup properly; or a sudden slip in concentration means that you’ve deleted all the previous hours of hard work. Sometimes it’s not our fault that we lose access to our cloud data.

2. Data being overwritten

The cloud allows all members of your team to work fluidly on the same data set and workload simultaneously. Unfortunately it’s all too common for Software-as-a-Service (SaaS) based applications to suffer data loss – and normally on a larger scale than on-premise based data loss!

3. Malicious Actions

While IT security is a current topic; and all cloud providers do their best to secure and protect their infrastructure and networks – it’s never 100% safe. Authentication details can be stolen by an unauthorised third party, ransomware attacks encrypt online data, and just the fact that you no longer have 100% control over your data once it’s in the cloud is a concern as well.

THESE reasons show why it’s important to backup cloud data! However there is one less common one; but it’s caught out a large number of users across multiple clout platforms.

4. Cloud Service Provider shuts down

Now it may seem a little unrealistic; however cloud storage and SaaS providers are businesses just like any other. They need to be profitable for it to be worthwhile continuing to offer the service; or other factors may come into play which cause a forced shut down.

Examples of cloud service providers shutting down in the last two years include Datacentred and Plex Cloud. While one of the higher profiled examples of cloud storage providers being forced to shutdown due to legal issues occurred in 2012 with Megaupload being accused of breaching piracy laws.

Different scenarios to backup cloud based business data

Typically the scenarios can be broken down into two; cloud to cloud backup or cloud to local backup. Both of them have their strengths and weaknesses.

Cloud to Cloud (C2C) Backup

Cloud to cloud backup is now becoming the norm to meet the backup requirements of business backup strategies. Business is performed in the cloud so it kind of makes sense to keep backups of the data in the cloud also.

While it’s possible for SaaS businesses to offer backup and recovery as part of their package – it’s usually an expensive add-on which can be achieved easily by using a cloud to cloud backup solution and purchasing additional cloud storage from another provider at a lower cost.

As the cloud has matured; this has become the go to in being able to meet the requirements of the old 3-2-1 backup rule in the most automated way possible. By backing up, or syncing data to a second cloud provider; it:

  • Reduces the risk of manual handling of the data by employees taking data offsite.
  • Creates another copy of the data in a completely different physical location.
  • Provides an air-gap between copies of the data; which reduces the risk of the backup being affected by ransomware.
Businesses need to make sure they also backup cloud data!

Cloud to Cloud backup is becoming increasingly popular!

Cloud to Local Backup

Backing your data up back to local storage in the office is still a valid way to secure your business cloud data. The whole idea of ‘having my data in my hand’ was big among MSP’s and IT service providers when the cloud was being adopted more and more by SMB and SME’s.

The reason for this was the trust factor; the cloud at that stage (from around 2010 to 2014) was still a bit of an unknown quantity with brands still building their reputation in the online service space.

However with the increased exposure and abilities that the cloud now provides a business; it’s becoming rarer for businesses incorporating a backup to local storage just for the fact that it can cost more initially with very little return (unless it’s actually used in a disaster recovery situation).

Solutions for backing up cloud data

Since cloud computing has become the norm; it’s also become the norm for all reputable vendors of backup software to provide solutions that allow for backup of the most popular SaaS solutions on the market. These SaaS solutions include Office365, G-Suite, Salesforce.com, Microsoft Azure and  Amazon Web Services.

Some of the more well known backup vendors which we’ve used to perform backups on cloud data include Backupify (by Datto), CloudBerry and Veeam.

Who we are…

Test My Backups is an IT Services company which is focused on Disaster Recovery and Business Continuity for Small to Medium Businesses and Small to Medium Enterprise. Our team have worked on both sides of the industry; working with a number of MSP’s in Australia along with working for well known backup software vendors in a variety of roles from sales and technical support.

It’s this combination of experience which guides our team around the common traps backup and recovery that other IT providers may fall into. We’ve seen a variety of practices (both good and the down right insane) that have both saved and cost a number of businesses during a live disaster recovery situation.

Did we miss any obvious SaaS providers? Do you have a different backup solution you use? If so please feel free to comment below and let us know. Otherwise; share this on all your social accounts and let others know why it’s important for businesses to backup cloud data!